Terms & Conditions
Effective Date: 18 July 2026
Welcome to From Survival Mode to Self Again, a six-week online programme created by Dr Gaveeta Chiba ("we", "our", "us").
By purchasing this programme, you agree to the following Terms & Conditions.
1. Programme Overview
From Survival Mode to Self Again is a six-week online educational programme designed to support high-achieving women, particularly doctors and healthcare professionals, in exploring burnout recovery, self-reconnection and personal wellbeing through psychological education, mindfulness, reflection and coaching.
The programme includes digital learning materials, downloadable resources, live coaching sessions and supporting emails.
2. Eligibility
By purchasing this programme, you confirm that you are at least 18 years of age and legally able to enter into this agreement.
3. Payment
Payment must be made in full (or via an agreed payment plan if offered) before access to the programme is granted.
If paying by instalments, you remain responsible for completing all scheduled payments.
Failure to complete payment may result in suspension or removal of access to the programme.
4. Digital Product & No Refund Policy
This programme contains digital content that becomes available immediately after purchase.
For this reason, all sales are final.
Once your purchase has been completed and access to the programme has been provided, no refunds, cancellations or exchanges will be offered, except where required by applicable law.
Please ensure this programme is suitable for you before completing your purchase.
5. Programme Access
You will receive access instructions by email after purchasing.
Access is intended solely for the registered participant.
Your login details must not be shared with anyone else.
We reserve the right to suspend access where unauthorised sharing or misuse is identified.
6. Live Coaching Calls
Live coaching calls are provided as part of the programme to offer education, reflection and group support.
While every effort will be made to deliver sessions as scheduled, dates or times may occasionally need to change.
If this happens, reasonable notice will be given.
Where recordings are provided, they are for the personal use of programme participants only.
7. Intellectual Property
All programme materials, including videos, worksheets, journals, audio recordings, written content and downloads remain the intellectual property of Dr Gaveeta Chiba
They are licensed for your personal use only.
You may not:
Copy or reproduce programme materials
Share downloads or recordings
Sell or distribute any content
Upload programme content to public platforms
Teach or reproduce the material as your own
Unauthorised use may result in removal from the programme and legal action where appropriate.
8. Community Guidelines
If the programme includes a community space or live group discussions, all participants agree to treat one another with kindness, respect and confidentiality.
Harassment, discrimination or inappropriate behaviour will not be tolerated.
We reserve the right to remove participants whose behaviour negatively impacts the safety or wellbeing of the group.
9. Educational Disclaimer
This programme is intended for educational, informational and personal development purposes only.
Although Dr Gaveeta Chiba is a qualified psychiatrist, participation in this programme does not establish a doctor-patient relationship.
Nothing within this programme constitutes personalised medical advice, diagnosis or treatment.
Participants should always seek advice from their own healthcare professional regarding any medical or mental health concerns.
10. Mental Health & Participant Responsibility
This programme is designed for personal growth and wellbeing.
It is not intended as a crisis service or emergency mental health support.
If you are experiencing severe psychological distress, suicidal thoughts, or require urgent medical assistance, please contact your local emergency services or healthcare provider immediately.
You remain responsible for your own decisions, actions and wellbeing throughout the programme.
11. Results Disclaimer
Every participant's experience is unique.
While the programme is designed to provide education, tools and support, we cannot guarantee any specific personal, professional or health outcomes.
Results depend on many individual factors, including personal circumstances and engagement with the programme.
12. Limitation of Liability
To the fullest extent permitted by law, Dr Gaveeta Chiba shall not be liable for any indirect, incidental or consequential loss arising from participation in the programme.
Our total liability shall not exceed the amount paid for the programme.
Nothing within these Terms excludes liability where it cannot legally be excluded.
13. Privacy
Your personal information will be handled in accordance with our Privacy Policy.
We will never sell your personal data.
14. Changes to the Programme
We reserve the right to make reasonable updates or improvements to programme content where appropriate.
These changes are intended to improve participant experience and will not materially reduce the value of the programme purchased.
15. Governing Law
These Terms & Conditions shall be governed by the laws of England and Wales.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws in your country of residence.
16. Contact
If you have any questions about these Terms & Conditions, please contact:
Dr Gaveeta Chiba
Email: info@drgaveetachiba.com
Thank you for placing your trust in this programme.
I hope From Survival Mode to Self Again offers you the space to pause, reconnect and remember the wisdom that has always been within you.